Privacy Policy

1. Overview

Class A Group Pty Ltd (trading as Class A Fix) (“Class A Fix”, “we”, “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose and store your personal information when you use our services or interact with our website.

2. What Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Company or business details
Property or job-related information
IP address and website usage data

3. How We Collect Information

We collect information when you:

Contact us by phone, email or through our website
Request a quote or service
Engage us to coordinate maintenance works
Interact with our website (including cookies and analytics tools)

4. Why We Collect Information

We collect and use your information to:

Provide and coordinate maintenance services
Communicate with you about jobs and services
Engage licensed contractors to carry out work
Improve our services and website
Meet legal and regulatory obligations

5. Cross-Border Disclosure

Some of the third-party service providers we use may store or process personal information outside of Australia.

This may include providers of cloud storage, analytics, communication tools and advertising platforms.

While we take reasonable steps to ensure your information is handled securely, you acknowledge that we may disclose your personal information to overseas recipients in order to provide our services.

6. Sharing Your Information

We may share your information with:

Licensed contractors engaged to perform work
Service providers who assist us in operating our business
Regulatory authorities where required by law

We only share information necessary to deliver our services.

7. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access.

Your information may be stored electronically or in physical records.

8. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us.

We will respond to requests in accordance with applicable laws.

9. Cookies and Website Data

Our website may use cookies and analytics tools to understand how users interact with our site and to improve performance.

You can disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Class A Group Pty Ltd

By email: info@classafix.com.au

By phone: 03 9063 1568